Service system

Haisinn Laser provide products and service to customers in more than 80 countries and regions around the world,we have a team of highly trained and fully experienced service experts, we can provide fast, professional and efficient services to our customers. We provide a full range of support for our customers’ production operations.

Pre-sales Service

1. According to customer requirements, providing customers with product information, technical consultation, technical guidance, assisting customers or customizing professional laser processing solutions for customers

2. We warmly welcome customers to visit our company in and 
provide customers with on-site visiting, on-site machine testing, incoming sample proofing and sample mailing at any time.  

In-sale service

1. Installation and commissioning Actively cooperate with customer and finish the installation and commissioning work, quickly delivery of the equipment and put it into production at soonest.


2. Master the operation In accordance with the request of equipment operation standards, we train customer’s operator how to operate, maintain and safety use of equipment proficiently.

After-Sales Service

1.Free training, installation and software upgrading


2. 24/7 Service

Response within 2 hours after receiving the repairing request, provide problem solution in 24 hours or arrive at the site of the equipment.